Terms and Conditions
General terms
1) All registrations must be made electronically and are binding.
2) You are considered registered when you sign up for courses via our website.
3) When registering via the website, you have a 14-day cancellation period. When registering via the website for courses that start sooner than 14 days from the order date, this right to cancel the course is voided.
4) 10% of the course fee is retained as a non-refundable registration fee.
5) Unless otherwise stated in the course description, expenses for additional materials are in addition to the course fee.
6) The purchase is subject to the terms applicable at the time the contract was entered into.
7) The entire course fee must be paid before the course starts.
8) No payment of the course fee implies no access to the course.
9) An “hour” or “lesson” is 50 minutes of instruction. Breaks can be included in the lesson, unless otherwise stated.
10) Course participants must at all times familiarize themselves and comply with the instructions and information handed out, sent by email, or otherwise made public.
11) Online courses are defined as licenses and/or access to synchronous or asynchronous distance learning or learning software.
12) The access to the product is personal. It is strictly forbidden to share access to the course/s with others. In case of abuse or suspected abuse, the access to the course/s can be suspended without notice.
13) After the order is registered, you will receive an email with log-in details to the service.
14) The product is considered to be delivered when the log-in details have been used.
15) The 14-day cancellation period only applies if the costumer has not accessed the course. The cancellation right will become void if the customer has logged into the product. The customer may, however, apply for a refund in writing if he/she has used the product only to a very slight extent (2 hours of class in the course). The application will be considered on a discretionary basis, and the decision is final.
16) If the customer has not accessed the course, the cancellation period will apply for the usual 14 days from the date of purchase. After 14 days it will not be possible to withdraw from or cancel purchase.
17) If the purchase is cancelled within the cancellation period, the paid course fee will be refunded minus the application fee.
Group courses
1) Group courses are defined as courses with 2 or more participants.
2) The participant undertakes to bring the necessary course materials to each lesson.
3) Termination must be made in writing to [email protected] at least 7 days before the course starts. It is not enough to notify the teacher. Termination by phone, voicemail or sms will not be accepted either.
4) If the termination is submitted within the deadline, the course fee is refundable. The part of the course fee that counts as the registration fee will not be refunded.
5) After the deadline for termination has passed, we can only accept terminations in the case of documented illness, or a serious and unforeseen event (force majeure), which makes it impossible to start or finish the course. We will need a written request stating the reasons, with the documentation attached. In such cases, the course fee must be paid up until we receive your request and application fee.
6) If you fail to turn up for the course, you must still pay the course fee, as this is not regarded as valid termination.
7) We reserve the right to demand payment of the course fee if the participant has not followed the above termination procedure.
Cancellation and Provisos
1) Each course is subject to an adequate number of participants.
2) If there are too few applicants, participants will be invited to attend the course with a reduced number of lessons or to attend a similar group at a time different from that they were originally signed up for. You can also be transferred to a similar course in a later course period. The participant must agree to the changes orally or in writing.
3) If The Littera Project (Poza Language Services) cancels the course the participant is signed up for, the participant is entitled to have the full amount refunded/credited within 14 days.
4) Cancellation due to illness of the instructor is limited to 5% of the instruction hours, rounded up to whole hours. Lessons cancelled over and above this will be refunded to participants or postponed to a later date, but within 14 days after the last original course day.
Waiting List and Late Registration
1) The Littera Project (Poza Language Services) do not accept late registration. Once the course is started no more participants will be accepted.
2) The Littera Project (Poza Language Services) will give the option to register in a future session of the course to the potential costumer.
Using The Littera Project (Poza Language Services)
Who May Use our Services
You may use our Services only if you can form a binding contract with The Littera Project (Poza Language Services), and only in compliance with these Terms and all applicable laws. When you register with us, and subsequently when you use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete. Any use or access by anyone under the age of 18 is prohibited, and certain courses may have additional requirements and/or restrictions.
Our License to You
Subject to these Terms and our policies we grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use our Services. You may download content from our Services only for your personal, non-commercial use, unless you obtain The Littera Project's (Poza Language Service) written permission to otherwise use the content. You also agree that you will not share with any third party access to or access information for your account. Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access.
Our Courses
Course Modifications
Unexpected events do occur. The Littera Project (Poza Language Services) reserves the right to cancel, interrupt, or reschedule any course or to modify any course content or the point value or weight of any assignment, quiz, or other assessment. Courses offered are subject to the Disclaimers and Limitation of Liability sections below.
Your Content
User Content
The Services enable you to share your content, such as homework, quizzes, exams, projects, and other assignments you submit, posts you make in the forums, and the like ("User Content"), with The Littera Project (Poza Language Services), instructors, and/or other users. You retain all intellectual property rights in, and are responsible for, the User Content you share.
How The Littera Project (Poza Language Services) and Others May Use User Content
To the extent that you provide User Content, you grant The Littera Project (Poza Language Services) a fully-transferable, royalty-free, perpetual, sublicensable, non-exclusive, worldwide license to copy, distribute, modify, create derivative works based on, publicly perform, publicly display, and otherwise use the User Content. Nothing in these Terms shall restrict other legal rights The Littera Project (Poza Language Services) may have to User Content, for example under other licenses. We reserve the right to remove or modify User Content for any reason, including User Content that we believe violates these Terms.
Security
We care about the security of our users. While we work to protect the security of our registered students accounts and related information, The Littera Project (Poza Language Services) cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing [email protected]
Third Party Content
Through the Services, you will have the ability to access and/or use content provided by instructors, other users, and/or other third parties and links to websites and services maintained by third parties. The Littera Project (Poza Language Services) cannot guarantee that such third party content, in the Services or elsewhere, will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. The Littera Project (Poza Language Services) disclaims any responsibility or liability related to your access or use of such third party content.
Paid Services
The Littera Project (Poza Language Services) offers paid Services for a fee. Unless otherwise stated, all fees are quoted in U.S. Dollars. You are responsible for paying all fees and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Services.
Disclaimers
THE LITTERA PROJECT (Poza Language Services) FURTHER DISCLAIM ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE LITTERA PROJECT (Poza Language Services) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN THE APPLICABLE THE LITTERA PROJECT (Poza Language Services), INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION. YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS TERMS OF USE REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND THE LITTERA PROJECT (Poza Language Services), AND THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS TO THE LITTERA PROJECT (Poza Language Services) ABILITY TO MAKE THE SERVICES AVAILABLE TO YOU.
Indemnification
You agree to indemnify, defend, and hold harmless the The Littera Project (Poza Language Services) from any and all claims, liabilities, expenses, and damages, including reasonable attorneys' fees and costs, made by any third party related to: (a) your use or attempted use of the Services in violation of these Terms; (b) your violation of any law or rights of any third party; or (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.
Privacy Statement for The Littera Project (Poza Language Services).
Processing of personal data in the company is subject to privacy legislation.We use cookies to collect information. This information is used for statistical measurement and analysis to improve the site’s functionality. The information does not contain personally identifiable information. For this measurement we use the analysis tool Google Analytics and the Weebly Statistics tool.
The purpose of storing your data is that we can provide better services to you. This information is used only in accordance with the relevant purpose. Your personal information will never be sold or otherwise transferred to any third party. More information about privacy can be found on The Norwegian Data Protection Authority’s website.
1) All registrations must be made electronically and are binding.
2) You are considered registered when you sign up for courses via our website.
3) When registering via the website, you have a 14-day cancellation period. When registering via the website for courses that start sooner than 14 days from the order date, this right to cancel the course is voided.
4) 10% of the course fee is retained as a non-refundable registration fee.
5) Unless otherwise stated in the course description, expenses for additional materials are in addition to the course fee.
6) The purchase is subject to the terms applicable at the time the contract was entered into.
7) The entire course fee must be paid before the course starts.
8) No payment of the course fee implies no access to the course.
9) An “hour” or “lesson” is 50 minutes of instruction. Breaks can be included in the lesson, unless otherwise stated.
10) Course participants must at all times familiarize themselves and comply with the instructions and information handed out, sent by email, or otherwise made public.
11) Online courses are defined as licenses and/or access to synchronous or asynchronous distance learning or learning software.
12) The access to the product is personal. It is strictly forbidden to share access to the course/s with others. In case of abuse or suspected abuse, the access to the course/s can be suspended without notice.
13) After the order is registered, you will receive an email with log-in details to the service.
14) The product is considered to be delivered when the log-in details have been used.
15) The 14-day cancellation period only applies if the costumer has not accessed the course. The cancellation right will become void if the customer has logged into the product. The customer may, however, apply for a refund in writing if he/she has used the product only to a very slight extent (2 hours of class in the course). The application will be considered on a discretionary basis, and the decision is final.
16) If the customer has not accessed the course, the cancellation period will apply for the usual 14 days from the date of purchase. After 14 days it will not be possible to withdraw from or cancel purchase.
17) If the purchase is cancelled within the cancellation period, the paid course fee will be refunded minus the application fee.
Group courses
1) Group courses are defined as courses with 2 or more participants.
2) The participant undertakes to bring the necessary course materials to each lesson.
3) Termination must be made in writing to [email protected] at least 7 days before the course starts. It is not enough to notify the teacher. Termination by phone, voicemail or sms will not be accepted either.
4) If the termination is submitted within the deadline, the course fee is refundable. The part of the course fee that counts as the registration fee will not be refunded.
5) After the deadline for termination has passed, we can only accept terminations in the case of documented illness, or a serious and unforeseen event (force majeure), which makes it impossible to start or finish the course. We will need a written request stating the reasons, with the documentation attached. In such cases, the course fee must be paid up until we receive your request and application fee.
6) If you fail to turn up for the course, you must still pay the course fee, as this is not regarded as valid termination.
7) We reserve the right to demand payment of the course fee if the participant has not followed the above termination procedure.
Cancellation and Provisos
1) Each course is subject to an adequate number of participants.
2) If there are too few applicants, participants will be invited to attend the course with a reduced number of lessons or to attend a similar group at a time different from that they were originally signed up for. You can also be transferred to a similar course in a later course period. The participant must agree to the changes orally or in writing.
3) If The Littera Project (Poza Language Services) cancels the course the participant is signed up for, the participant is entitled to have the full amount refunded/credited within 14 days.
4) Cancellation due to illness of the instructor is limited to 5% of the instruction hours, rounded up to whole hours. Lessons cancelled over and above this will be refunded to participants or postponed to a later date, but within 14 days after the last original course day.
Waiting List and Late Registration
1) The Littera Project (Poza Language Services) do not accept late registration. Once the course is started no more participants will be accepted.
2) The Littera Project (Poza Language Services) will give the option to register in a future session of the course to the potential costumer.
Using The Littera Project (Poza Language Services)
Who May Use our Services
You may use our Services only if you can form a binding contract with The Littera Project (Poza Language Services), and only in compliance with these Terms and all applicable laws. When you register with us, and subsequently when you use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete. Any use or access by anyone under the age of 18 is prohibited, and certain courses may have additional requirements and/or restrictions.
Our License to You
Subject to these Terms and our policies we grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use our Services. You may download content from our Services only for your personal, non-commercial use, unless you obtain The Littera Project's (Poza Language Service) written permission to otherwise use the content. You also agree that you will not share with any third party access to or access information for your account. Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access.
Our Courses
Course Modifications
Unexpected events do occur. The Littera Project (Poza Language Services) reserves the right to cancel, interrupt, or reschedule any course or to modify any course content or the point value or weight of any assignment, quiz, or other assessment. Courses offered are subject to the Disclaimers and Limitation of Liability sections below.
Your Content
User Content
The Services enable you to share your content, such as homework, quizzes, exams, projects, and other assignments you submit, posts you make in the forums, and the like ("User Content"), with The Littera Project (Poza Language Services), instructors, and/or other users. You retain all intellectual property rights in, and are responsible for, the User Content you share.
How The Littera Project (Poza Language Services) and Others May Use User Content
To the extent that you provide User Content, you grant The Littera Project (Poza Language Services) a fully-transferable, royalty-free, perpetual, sublicensable, non-exclusive, worldwide license to copy, distribute, modify, create derivative works based on, publicly perform, publicly display, and otherwise use the User Content. Nothing in these Terms shall restrict other legal rights The Littera Project (Poza Language Services) may have to User Content, for example under other licenses. We reserve the right to remove or modify User Content for any reason, including User Content that we believe violates these Terms.
Security
We care about the security of our users. While we work to protect the security of our registered students accounts and related information, The Littera Project (Poza Language Services) cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing [email protected]
Third Party Content
Through the Services, you will have the ability to access and/or use content provided by instructors, other users, and/or other third parties and links to websites and services maintained by third parties. The Littera Project (Poza Language Services) cannot guarantee that such third party content, in the Services or elsewhere, will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. The Littera Project (Poza Language Services) disclaims any responsibility or liability related to your access or use of such third party content.
Paid Services
The Littera Project (Poza Language Services) offers paid Services for a fee. Unless otherwise stated, all fees are quoted in U.S. Dollars. You are responsible for paying all fees and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Services.
Disclaimers
THE LITTERA PROJECT (Poza Language Services) FURTHER DISCLAIM ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE LITTERA PROJECT (Poza Language Services) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN THE APPLICABLE THE LITTERA PROJECT (Poza Language Services), INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION. YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS TERMS OF USE REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND THE LITTERA PROJECT (Poza Language Services), AND THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS TO THE LITTERA PROJECT (Poza Language Services) ABILITY TO MAKE THE SERVICES AVAILABLE TO YOU.
Indemnification
You agree to indemnify, defend, and hold harmless the The Littera Project (Poza Language Services) from any and all claims, liabilities, expenses, and damages, including reasonable attorneys' fees and costs, made by any third party related to: (a) your use or attempted use of the Services in violation of these Terms; (b) your violation of any law or rights of any third party; or (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.
Privacy Statement for The Littera Project (Poza Language Services).
Processing of personal data in the company is subject to privacy legislation.We use cookies to collect information. This information is used for statistical measurement and analysis to improve the site’s functionality. The information does not contain personally identifiable information. For this measurement we use the analysis tool Google Analytics and the Weebly Statistics tool.
The purpose of storing your data is that we can provide better services to you. This information is used only in accordance with the relevant purpose. Your personal information will never be sold or otherwise transferred to any third party. More information about privacy can be found on The Norwegian Data Protection Authority’s website.